🔄 Returns & Refunds
30-day hassle-free returns on most items
How to Return an Item
1
Initiate Return
Log in to your account → My Orders → Select order → Click "Return Item"
2
Pack Your Item
Place the item in its original packaging with all accessories and documentation
3
Drop Off
Use our prepaid label to drop off at any courier partner location
4
Get Refund
Refund processed within 5-7 business days to your original payment method
✓ Eligible for Return
- ✓ Items in original condition
- ✓ Unused and undamaged products
- ✓ Items with original tags
- ✓ Within 30 days of delivery
- ✓ Defective or damaged items
✗ Not Eligible
- ✗ Items used or installed
- ✗ Digital/software products
- ✗ Custom/personalized items
- ✗ Items after 30 days
- ✗ Hygiene products once opened
💸 Refund Timeline
Once we receive your return, refunds are processed within 5-7 business days. The amount will be credited to your original payment method. For bKash/Nagad refunds, allow up to 3 business days after processing.